Privacy Policy
77sh Casino — Your Data, Your Rights

77sh Casino is committed to protecting the privacy and personal data of all players and visitors who use the 77sh.app platform. We understand that trust is the foundation of any good relationship — and that trust starts with being transparent about how we handle your information.

This Policy applies to all personal data collected through the 77sh Casino website, mobile-optimised platform, customer support channels, and any other service operated under the 77sh brand. It covers data collected from registered players, prospective players who browse the platform without registering, and individuals who contact our support team.

77sh Casino processes personal data in accordance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 of the Philippines, and its implementing rules and regulations issued by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognised data protection principles.

If you have any questions about this Policy or about how 77sh Casino handles your personal data, please contact our Data Privacy Officer at the details provided in Section 13 of this Policy.

77sh Casino collects personal data that is necessary to provide you with a safe, compliant, and enjoyable online gaming experience. The categories of personal data we collect include the following:

We collect only the minimum data necessary for the purposes described in this Policy. We do not collect data about your race, religion, political opinions, or health status unless you voluntarily provide such information in the context of a responsible gaming self-assessment or support interaction.

77sh Casino uses the personal data we collect for the following purposes:

• Account Registration & Management: To create and maintain your 77sh Casino player account, verify your identity, and manage your account settings and preferences;
• Transaction Processing: To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, InstaPay, and other supported payment methods, and to maintain accurate financial records;
• KYC & AML Compliance: To verify your identity and age (21+ requirement), conduct anti-money laundering checks, and comply with applicable Philippine gaming regulations and financial laws;
• Platform Operation & Improvement: To operate, maintain, and improve the 77sh Casino platform, diagnose technical issues, and develop new features and game offerings;
• Customer Support: To respond to your enquiries, resolve complaints, and provide assistance through our 24/7 support channels;
• Responsible Gaming: To monitor gaming behaviour, identify potential signs of problem gambling, and administer responsible gaming tools such as deposit limits, session limits, and self-exclusion;
• Security & Fraud Prevention: To detect, investigate, and prevent fraudulent activity, unauthorised account access, bonus abuse, and other prohibited activities on the platform;
• Legal & Regulatory Compliance: To comply with applicable Philippine laws, regulations, and orders from competent authorities including PAGCOR and the National Privacy Commission;
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only where you have given your explicit consent to receive such communications. You may opt out at any time.

77sh Casino does not use automated decision-making or profiling in a manner that produces legal effects or similarly significant effects on you, without providing you with the opportunity to request human review of such decisions.

Under the Data Privacy Act of 2012 and its implementing rules, 77sh Casino processes your personal data on the following legal bases:

• Contractual Necessity: Processing is necessary to perform the contract between you and 77sh Casino — specifically, to operate your player account, process your transactions, and deliver the gaming services you have requested;
• Legal Obligation: Processing is required to comply with applicable Philippine laws and regulations, including KYC/AML obligations under the Anti-Money Laundering Act (AMLA), PAGCOR licensing requirements, and the Data Privacy Act of 2012;
• Legitimate Interests: Processing is necessary for the legitimate interests of 77sh Casino, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided those interests are not overridden by your rights and interests;
• Consent: For certain processing activities — such as sending marketing communications or using non-essential cookies — we rely on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

77sh Casino does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash, PayMaya, BPI, BDO, Metrobank, and InstaPay, for the purpose of processing your deposits and withdrawals. These providers are bound by their own privacy policies and applicable financial regulations;
• Game Software Providers: Third-party game developers and RNG certification bodies whose games are hosted on the 77sh Casino platform. Only the minimum data necessary to operate the game session is shared;
• Identity Verification Services: Third-party KYC and AML service providers engaged to assist with identity verification and fraud screening, operating under strict data processing agreements;
• Regulatory Authorities: PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), and other competent Philippine government authorities, where disclosure is required by law or regulatory order;
• Law Enforcement: Philippine law enforcement agencies, where disclosure is required by a valid court order, subpoena, or other lawful process;
• IT & Platform Service Providers: Cloud hosting, cybersecurity, and platform infrastructure providers who process data on our behalf under binding data processing agreements that prohibit them from using your data for their own purposes.

77sh Casino uses cookies and similar tracking technologies (such as web beacons and local storage) to operate and improve the platform. Cookies are small text files stored on your device when you visit the 77sh.app website.

We use the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies, security tokens, and load-balancing cookies. These cannot be disabled without affecting platform functionality;
• Functional Cookies: Used to remember your preferences, such as your preferred language, display settings, and responsible gaming limits you have set;
• Analytics Cookies: Used to collect anonymised data about how players use the platform — such as which games are most popular and how long sessions last — to help us improve the 77sh Casino experience;
• Marketing Cookies: Used to deliver relevant promotional content and bonus offers to you, based on your gaming activity and preferences. These are only activated with your consent.

You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the 77sh Casino platform. For detailed information on the specific cookies we use, please refer to our Cookie Notice, available in your account settings.

77sh Casino retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

As a general rule, 77sh Casino applies the following retention periods:

• Account & Identity Data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR licensing requirements and AMLA obligations;
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction, as required by Philippine financial regulations;
• KYC Verification Documents: Retained for a minimum of five (5) years following account closure or the completion of the relevant transaction;
• Gaming History: Retained for a minimum of three (3) years from the date of the gaming session;
• Customer Support Communications: Retained for two (2) years from the date of the last interaction;
• Marketing Consent Records: Retained for the duration of your consent and for one (1) year following withdrawal of consent, as evidence of the consent given.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymised in a manner that prevents re-identification. Where data is anonymised rather than deleted, the anonymised data may be retained indefinitely for statistical and analytical purposes.

Under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by 77sh Casino:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed — which is the purpose of this Privacy Policy;
• Right of Access: You have the right to request a copy of the personal data that 77sh Casino holds about you, along with information about how it is being processed;
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you. You can update most of your account information directly through your account settings;
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations;
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to our overriding legal obligations;
• Right to Data Portability: You have the right to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to request that it be transmitted to another data controller where technically feasible;
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that 77sh Casino has processed your personal data in violation of the Data Privacy Act of 2012.

77sh Casino implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS Encryption: All data transmitted between your device and the 77sh Casino platform is encrypted using industry-standard SSL/TLS protocols;
• Data Encryption at Rest: Sensitive personal data stored on our servers — including financial data and identity documents — is encrypted at rest using AES-256 encryption;
• Access Controls: Access to personal data is restricted to authorised 77sh Casino personnel on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations;
• Two-Factor Authentication: 77sh Casino supports two-factor authentication (2FA) for player accounts to provide an additional layer of security against unauthorised access;
• Regular Security Audits: Our platform undergoes regular security assessments and penetration testing by independent cybersecurity professionals;
• Incident Response: 77sh Casino maintains a data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, we will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012.

While 77sh Casino takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. You are responsible for keeping your account login credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.

During the registration process, all applicants are required to confirm that they are at least 21 years of age and to provide a valid date of birth. 77sh Casino reserves the right to request documentary proof of age at any time, and accounts found to belong to individuals under 21 will be immediately closed and any funds held in the account will be returned to the payment source.

If you are a parent or guardian and you believe that a minor has registered on the 77sh Casino platform or provided personal data to us without your consent, please contact our support team immediately at [email protected]. We will investigate and take appropriate action, including deletion of the minor's data, as quickly as possible.

The 77sh Casino platform may contain links to third-party websites or services, such as payment provider portals (GCash, PayMaya, BPI, BDO) or game provider information pages. These third-party sites operate independently of 77sh Casino and are governed by their own privacy policies.

77sh Casino is not responsible for the privacy practices or content of any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link to a third-party site on the 77sh Casino platform does not constitute an endorsement of that site or its privacy practices.

77sh Casino reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The date of the most recent revision is displayed at the top of this page.

Where changes to this Policy are material — meaning they significantly affect your rights or the way we process your personal data — 77sh Casino will notify registered players by email or by a prominent notice on the platform prior to the changes taking effect. Your continued use of the 77sh Casino platform following the publication of any revised Policy constitutes your acknowledgement of the updated terms.

We recommend that you review this Privacy Policy periodically to stay informed about how 77sh Casino protects your personal data. If you do not agree with any changes to this Policy, you should stop using the platform and may request closure of your account in accordance with our Terms & Conditions.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 77sh Casino processes your personal data, please contact our Data Privacy Officer. We are committed to addressing all privacy-related enquiries promptly and transparently.

You may reach our Data Privacy Officer by email at: [email protected]

Please include your registered account username, a clear description of your query or request, and — where applicable — the specific right you wish to exercise. We will acknowledge receipt of your request within three (3) business days and provide a full response within fifteen (15) business days, in accordance with NPC guidelines.

If you are not satisfied with our response to your privacy-related complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.